All your website contact forms in one inbox. Reply on WhatsApp.
MultiTicket turns every contact form on every website you run into a simple ticket. Reply once — your customer gets it on WhatsApp and email, and the ticket closes everywhere.
- Unlimited websites
- Unlimited agents
- Free API, unlimited calls
Sound familiar?
More websites shouldn't mean more inboxes to check.
If you run several websites, every contact form sends mail somewhere different. Messages get missed, leads go cold, and nobody knows who already replied.
Too many inboxes
Logging into a different mailbox for every site, every day.
Slow or missed replies
A customer asks for a price and hears back two days later — or never.
Spam everywhere
Real questions buried under bot messages and fake offers.
Emails nobody reads
Your reply lands in a promotions folder while the customer waits on WhatsApp.
MultiTicket fixes all four — in one place, for free.
Live demo — try it now
Be the customer. Then be the support team.
Type a message in the form, press Send, and watch it become a ticket. Click AI draft, send your reply, and see it arrive on the customer's WhatsApp.
Send a message from the form. Your customer's WhatsApp updates here.
Inside the dashboard
Simple enough to use on day one.
Every website’s messages in one list. Filter by site, status or priority.
Priya · shop.example.comOrder issueUrgent2m
Arjun · tours.example.comSales leadHigh18m
Rina · shop.example.comComplaintHigh1h
Omar · store.example.inSales leadNormal2h
Meera · tours.example.comSupportNormal3h
Karan · b2b.example.comSupportLow5h
Hi, I ordered on Monday (#58213) and it still hasn't arrived. Can you check?
Hi Priya, sorry for the wait! It's out for delivery and will reach you tomorrow.
Great, thank you!
Website: shop.example.comOrder: #58213Category: Order issue (AI)Past tickets: 2
pk_live_4f9a…Copy form codepk_live_b21c…Copy form codepk_live_9e0d…Copy form codepk_live_77aa…Copy form codepk_live_c3f1…Copy form codepk_live_……Copy form code342
38 min
1,204
57
Sample numbers for illustration.
How it works
Set up once. Every website talks to one inbox.
-
1
Add your websites
Sign up and add as many domains as you own. Each one gets its own key.
-
2
Paste one line of code
Drop our form on any page — WordPress, Shopify or plain HTML. Or send tickets from your own form with our free API.
-
3
Reply from one place
Every message lands in one inbox, sorted by website. Your reply goes out on WhatsApp and email automatically.
Free here. Paid extra elsewhere.
The features other help desks charge for are included.
Most help desks price by the seat, then add more for AI, WhatsApp or extra brands. We include all of it, for every person on your team.
| Feature | Typical per-agent help desk | MultiTicket |
|---|---|---|
| Team members | Paid per agent, from about $19/agent/month | Unlimited, included |
| AI reply drafts | Often a paid add-on, up to $50/agent/month | Included (fair use) |
| AI spam filter & auto-tagging | Varies by plan | Included |
| WhatsApp two-way replies | Often a higher plan or add-on | Included — bring your number |
| Many websites / brands | Often limited to higher plans | Unlimited |
| API access | Often limited by plan | Free, unlimited calls (fair use) |
| Status sync to your website | Usually needs custom work | Built in (webhooks) |
| Setup | Can take days and an admin | About 5 minutes |
Prices are public list prices of popular per-agent help desks as of October 2026 and vary by provider and plan.
How much would a per-agent help desk cost you?
WhatsApp first
Your customers don't check email. They check WhatsApp.
Every update — ticket received, new reply, ticket closed — goes to the customer on WhatsApp and email. They reply on WhatsApp, and it drops straight back into the same ticket.
Connect your own WhatsApp Business number at no extra cost, or start with ours and pay only for messages sent.
For developers
A free ticket API. Unlimited calls.
No API add-on, no per-call billing, no "upgrade to unlock". Create tickets from your own forms, apps or checkout, read their status, and get signed webhooks when anything changes.
- Simple REST + JSON, keys per website
- Signed webhooks with automatic retries
- Fair use: generous per-minute limits to stop abuse, not to bill you
<!-- Paste on any contact page -->
<div id="multiticket-form"></div>
<script src="https://api.multiticket.io/widget.js"
data-site="pk_live_…" async></script>
# Or create a ticket from your server
curl -X POST https://api.multiticket.io/v1/tickets \
-H "Authorization: Bearer sk_live_…" \
-d '{"name":"Priya","email":"priya@…",
"subject":"Order not delivered"}'Pricing
Free. No per-agent fees.
Free plan
Everything included- Unlimited websites, agents and tickets
- WhatsApp and email notifications
- AI spam filter, auto-tagging and reply drafts
- Free API with unlimited calls, webhooks, status sync
WhatsApp: your own number costs nothing extra; using ours is billed per message. Fair use applies to AI and API — see Terms & fair use.
Questions, answered
Do I need to be a developer?
No. Copy one line of code into your contact page. On WordPress or Shopify, paste it into a custom HTML block.
Can I keep my existing contact form?
Yes. Send your form's data to our free API and it becomes a ticket, just like our own form.
What does "unlimited API calls" mean?
You never pay per call. To keep the service fast for everyone, each website has per-minute limits that normal use won't reach. Details are in our fair use policy.
How does WhatsApp work?
Connect your WhatsApp Business number, or use ours. Customers get updates on WhatsApp and can reply there.
Is my data safe?
Each company's data is kept separate, connections are encrypted, and backups run every night. Read our privacy policy.
Stop checking 15 inboxes. Start answering from one.
Free plan. Set up in about five minutes.
Create your free account